Cancellation Policy for Bed Purchases
Orders may be cancelled up to three (3) full days after the order is placed. After 3 days, the order information is transmitted to Sealy and the construction process is started. In some cases, we may be able to accept requests for cancellation more than 3 days after the order is placed, though such requests will incur a $250 fee for materials and restocking. Please note that this late cancellation process is generally only possible if the request is received no later than 5 or 6 days after the original order date. We unfortunately cannot accept any cancellation requests made later than one week (7 days) after the original order date.

Return Policy for Bed Purchases
Returns on beds are not possible unless there is a specific problem covered by the Sealy warranty.  If Sealy approves the claim as valid, then a replacement bed will be provided to you, and the original bed removed.  If you feel the bed you have received is defective in some way, please contact us and we will arrange for a Sealy representative to inspect the bed and verify the claim.

Return Policy for Other Products
Because of industry health regulations, returns are unfortunately not possible for any product containing down, such as comforters, and down blankets. In addition, returns for bedding items such as sheets, pillowcases, blankets, duvets and inserts cannot be accepted if the product has been opened. Returns for pillows unfortunately cannot be accepted. We also cannot accept any returns past 30 days.

For any questions on our return policies, please feel free to contact us.  Thank you very much.