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Email Us:  

  • To inquire about any aspect of your cruise or onboard activities, click here.
  • To inquire about an order on, click here.
  • To contact us by phone, please call:  1 (888) 425-8882

General Questions or Suggestions?

We encourage your feedback! Please fill out the following form to send us an email message:

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Call Us to make a reservation or for assistance with existing reservations


Monday – Friday 5:00am to 7:00pm Pacific 
Saturday & Sunday 6:00am to 5:00pm Pacific
or 206‐286‐3900



For Questions About...

Making a Group Reservation   Ship Services

8 or more staterooms
Phone: 1‐877‐932‐4259
Fax: 206‐298‐3059

Gift orders and dining inquiries
Phone: 1‐800‐541‐1576
Fax: 1‐800‐207‐3547
Planning an Incentive Group or Charter Shore Excursions

Phone: 1‐800‐445‐3731

Phone: 1‐888‐425‐9376 or 206‐626‐7320
Mariner Society EMERGENCY Contact

Questions regarding your Mariner status
Phone: 1‐800‐547‐9139

Business Hours: 206‐281‐3535
After Hours & Holidays: 1‐888‐361‐8803
or: 206‐301‐5293
Accessible Cruising Media Relations
Phone: 800‐547‐8493 or 206‐281‐3535 (ext. 4514)
TTY: 800‐254‐8669

Phone: 206‐281‐3535
Toll Free: 1‐800‐637‐5029

Fax: 206‐262‐5934
Guest Relations (Past Sailing Concerns/Inquiries)

We appreciate your feedback.
For best results please write or fax to:

Holland America Line Guest Relations 
300 Elliott Avenue West
Seattle, WA 98119
Fax: 206‐905‐8962


Sleep every night just like you slept onboard!

The Mariner's Dream bed is custom made and only available from Holland America Line.

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Mariners Dream Bed by Holland America Line

Ensuring world class hospitality aboard Holland America Line