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Contact us at info@shophollandamerica.com

Contact Us

Email Us:  

  • To inquire about any aspect of your cruise or onboard activities, click here.
  • To inquire about an order on ShopHollandAmerica.com, click here.
  • To contact us by phone, please call:  1 (888) 425-8882
     

General Questions or Suggestions?

We encourage your feedback! Please fill out the following form to send us an email message:

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Call Us to make a reservation or for assistance with existing reservations

 

 
 
Monday – Friday 5:00am to 7:00pm Pacific 
Saturday & Sunday 6:00am to 5:00pm Pacific
1‐877‐932‐4259 
or 206‐286‐3900

 

 
 

For Questions About...

 
Making a Group Reservation   Ship Services

8 or more staterooms
Phone: 1‐877‐932‐4259
Fax: 206‐298‐3059
 

Gift orders and dining inquiries
Phone: 1‐800‐541‐1576
Fax: 1‐800‐207‐3547
 
Planning an Incentive Group or Charter Shore Excursions

Phone: 1‐800‐445‐3731

Phone: 1‐888‐425‐9376 or 206‐626‐7320
 
Mariner Society EMERGENCY Contact

Questions regarding your Mariner status
Phone: 1‐800‐547‐9139
 

Business Hours: 206‐281‐3535
After Hours & Holidays: 1‐888‐361‐8803
or: 206‐301‐5293
 
Accessible Cruising Media Relations
Phone: 800‐547‐8493 or 206‐281‐3535 (ext. 4514)
TTY: 800‐254‐8669

Phone: 206‐281‐3535
Toll Free: 1‐800‐637‐5029

Fax: 206‐262‐5934
Guest Relations (Past Sailing Concerns/Inquiries)

We appreciate your feedback.
For best results please write or fax to:

Holland America Line Guest Relations 
300 Elliott Avenue West
Seattle, WA 98119
 
Email:  
Fax: 206‐905‐8962

 

Sleep every night just like you slept onboard!

The Mariner's Dream bed is custom made and only available from Holland America Line.

Mariners Dream Bed Icon
Mariners Dream Bed by Holland America Line

Ensuring world class hospitality aboard Holland America Line