Shipping and White Glove Delivery
"Sleep in Cruise Line Comfort Every Night"
Here at Shop Holland America, this is more than a mere slogan; it describes the service we provide every day. All mattresses and beds offered on our site are from the Sherwood Hospitality Division, which provides bedding to some of the finest and most exclusive hotels in the world. These beds are made to higher specifications than other beds, and are built to withstand the rigors of daily commercial use while still providing a superior sleep experience.
Shortly after you place your order with us, we transmit the order data to Sherwood, who begins the process of custom building your bed. When your bed is complete, it is shipped to the nearest delivery agent, who will store your bed and contact you to arrange for delivery. All Shop Holland America bed orders come with White Glove Delivery, meaning we will set up the bed for you in your home (if you purchase a bed, you will see 'Ground' delivery indicated in the shopping cart, but please know that this includes White Glove Delivery). Other companies will simply deposit a shrink-wrapped mattress on your driveway, leaving you with hours of laborious work to set up your bed. We believe that the quality of delivery should match the quality of the product.
We are always interested in hearing about ways we can make the shopping experience on Shop Holland America more rewarding for you, and we welcome your suggestions for new programs and approaches!